Simon Sinek Dealing with Smartphone Disrespect
Summary
TLDRThe speaker emphasizes the responsibility of marketers and companies to use technology to foster human connection and build confidence in employees. They highlight the subconscious impact of mobile devices on interpersonal relationships, suggesting that merely holding or placing a phone during interactions can make others feel less valued. The script calls for awareness of our phone habits to strengthen personal relationships and avoid the pitfalls of digital addiction.
Takeaways
- 🤝 Marketers have a responsibility to use technology to foster human connection.
- 🏢 Companies should help employees build confidence and overcome addictions.
- 📱 Holding a phone during conversations can subconsciously make others feel less important.
- 🚶♂️ Walking with a phone in hand can communicate a lack of importance to those around you.
- 🗣️ When someone asks a question and you hold your phone, it signals they are not a priority.
- 🤳 Placing a phone on the table during meetings or meals can make others feel unimportant.
- 🙅♂️ Even turning the phone upside down does not make it more polite in social settings.
- 📵 Ignoring a ringing phone during a meeting or meal can still make others feel uncomfortable.
- 🏙️ People feel compelled to check their phones even when walking down the street, indicating addiction.
- 🚾 During dinners, checking phones in the bathroom shows a lack of engagement with the company.
Q & A
What is the main responsibility of marketers according to the speaker?
-The speaker believes that marketers have a responsibility to help clients use technology to bring people together.
How does the speaker describe the role of companies in building confidence among their employees?
-The speaker suggests that companies should offer their employees a sense of support in building their confidence, overcoming addictions, and learning patience and personal relationship building.
What 'higher burden' does the speaker mention marketers and companies have?
-The 'higher burden' refers to the additional responsibility marketers and companies have to positively impact people's lives beyond just their professional roles.
Why does the speaker ask to borrow a phone during the presentation?
-The speaker borrows a phone to demonstrate the subconscious reaction people have to the presence of these devices, which can make others feel less important.
What does the speaker imply about holding a phone while talking to someone?
-The speaker implies that even if the phone is not in use, simply holding it while talking can make the other person feel less important due to the subconscious association with the device.
What is the speaker's opinion on placing a phone on the table during meetings or social gatherings?
-The speaker believes that placing a phone on the table signals to everyone present that they are not as important, which can be perceived as disrespectful.
What does the speaker suggest is a common but ineffective way to show politeness with a phone during a meal?
-The speaker mentions that putting the phone upside down is not a more polite gesture and does not change the fact that it is still present and distracting.
How does the speaker describe the reaction of people when someone pulls out their phone during a social interaction?
-The speaker describes the reaction as one of discomfort and awkwardness, which can lead others to also pull out their phones as a response.
What does the speaker criticize about the behavior of people during the 'in-between' time in meetings?
-The speaker criticizes the habit of people checking their phones during the time before a meeting officially starts, which is a missed opportunity to build relationships.
What is the speaker's advice for handling phone addiction in social situations?
-The speaker advises that instead of using the phone, one should engage with the people around them, put the phone away, and make the most of the in-between time to build relationships.
What is the overall message the speaker is trying to convey about technology and human interaction?
-The overall message is that while technology is a powerful tool, it should not come at the expense of human connection and that we should be mindful of how our use of devices affects those around us.
Outlines
📱 The Impact of Phones on Personal Relationships
The speaker emphasizes the responsibility of marketers and companies to utilize technology in a way that fosters human connection, rather than detracting from it. They highlight the importance of building confidence and overcoming addictions, particularly to technology. The speaker demonstrates how the mere presence of a phone can diminish the perceived importance of others in our interactions. They illustrate this through examples such as holding a phone during a conversation, placing it on a table during meetings, or checking it during social gatherings. The message is clear: the subconscious reaction to these devices can make others feel less important, and it's crucial to be mindful of how we handle our phones in social settings.
Mindmap
Keywords
💡Responsibility
💡Technology
💡Confidence
💡Addictions
💡Patience
💡Personal Relationships
💡Subconscious Reaction
💡Meetings
💡Phone Etiquette
💡Addiction
💡In-between Time
Highlights
Marketers have a responsibility to use technology to bring people together.
Companies should offer employees a sense of building confidence and overcoming addictions.
Teaching patience and building strong personal relationships is a part of the corporate responsibility.
There's a higher burden on marketers and companies to not fail in simple tasks that impact relationships.
Subconscious reactions to devices can make people feel less important when they are present.
Holding a phone while talking can signal that the listener is not the most important.
Walking with a phone in hand can communicate a lack of importance to the person you're with.
Phones on the table during meetings or social events signal that others are not important.
Putting the phone upside down does not make the situation more polite.
Not answering a ringing phone during a meal can come off as inconsiderate rather than magnanimous.
The discomfort felt when someone pulls out their phone in social situations.
The addictive behavior of pulling out phones when feeling uncomfortable or bored.
The importance of using the time before a meeting starts to build relationships.
The negative impact of everyone looking at their phones while waiting for a meeting to start.
The speaker's call to action for individuals to put their phones away to improve interpersonal interactions.
The need for marketers and companies to be aware of and address the addictive behaviors surrounding phone usage.
The impact of technology on personal relationships and the importance of finding a balance.
Transcripts
[Music]
we have a responsibility as marketers to
help our clients use technology to bring
people together we have a responsibility
as companies to offer the people who
work in our companies a sense that we
are helping them build their confidence
that we're helping them overcome their
addictions that we're gonna teach them
patience I'm gonna teach them how to
build strong personal relationships we
don't have a choice we have a higher
burden upon us and there's so many
little things that we can do that we are
failing horribly at there is so easy let
me show you one
can I borrow someone's phone please
anyone thank you okay
there is a subconscious reaction to
these devices when we use them okay what
if I were to hold my phone while I'm
talking to you I'm not checking it it's
not buzzing it's not beeping I'm not
even nothing I'm just holding it do you
feel at this moment that you are the
most important thing to me right now no
you do not because there is a
subconscious reaction we have to the
device when it is out it makes the
people around us feel that they are less
important so when walk we're walking
down the halls in our offices and
somebody says hey boss can I ask you a
question you go sure what's on your mind
we've just told them they're not that
important or we can go sure what's on
your mind and if you don't have a pocket
find a shelf put it on the shelf come
back and say sure what's on your mind
when we show up to a meeting or a lunch
or a dinner with our colleagues our
clients or our friends or our families
and we put the phone on the table we
have announced to everyone in the room
that they are not that important to us
and by the way putting the phone upside
down is not more polite
my favorite one is win the meeting or at
a lunch with someone that the phone will
ring and the caller ID will pop up and
they will go I'm not gonna get it oh so
magnanimous oh lucky to eat with you
today or they could just put the damn
thing away you can tell how addicted we
are when somebody pulls out their phone
when you rip them how uncomfortable does
that make us feel you're walking down
the street with someone they pull their
phone out we feel stupid so what do we
do we pull our phones out
we're so addicted somebody goes to the
bathroom when we're at dinner and what
do we have to sit there by ourselves god
forbid we should look around the room
for five minutes we pull our phones out
meetings awful what do we do in a
meeting happens right everybody's
sitting waiting for the meeting to start
the Bob's running a few minutes late
Bob's here okay start the meeting do you
know when relationships are built all
that in between time thank you very much
[Music]
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