Is DeliverThat Worth It? Full Review

Summary

In this review, Tyler from the Rideshare Guy explores the 'Deliver That' app, a food delivery service specializing in large catering orders. He highlights the app's benefits, such as high earning potential early in the day and excellent customer service, but also points out drawbacks like the need to book orders a day in advance and the app's order acceptance system. Despite minor inconveniences, Tyler finds the app a lucrative way to kickstart his day, often making $30-$60 per order with delivery fees and generous tips.

Takeaways

• 🚗 DeliverThat is a food delivery service that focuses on catering orders, typically much larger than those from services like UberEats or DoorDash.
• 💰 The service offers a good opportunity to make a significant amount of money at the beginning of a shift, with average earnings ranging from $30 to $40 per order including delivery fees and tips.
• 📅 It is advantageous to start using DeliverThat early in the day, as most orders come in between 10 AM and 11 AM, and orders can be pre-scheduled for the next day.
• 📍 DeliverThat orders are usually directed to businesses, though residential deliveries can also occur.
• 🛍️ The average order value on DeliverThat ranges from $200 to $400, with some orders exceeding $900.
• 💵 Delivery fees vary based on the distance, with a minimum of $7 and a maximum observed fee of around $13 for a particularly long distance.
• 🤑 Tips are a significant part of earnings on DeliverThat, often compensating for the higher cost of catering orders.
• 🔄 If a restaurant takes a long time to prepare an order, DeliverThat provides an additional $5 waiting fee, without the driver needing to request it.
• 👤 DeliverThat has responsive customer service, allowing drivers to get in touch with a real person quickly via phone call or text message.
• 📝 A downside is the order acceptance process, which requires drivers to be quick to 'accept' orders as they are sent out to all online drivers simultaneously.
• 📦 The provided catering bags by DeliverThat are not of high quality, being thin and prone to damage, although they are functional for the job.

Q & A

What is the main purpose of the Deliver app?

The Deliver app is primarily used for food delivery, specifically catering services, where drivers can take on large orders typically going to businesses or homes.

How does the order process work with Deliver compared to other food delivery apps?

Unlike other apps where drivers receive requests in real-time, with Deliver, drivers often have to sign in the day before to receive orders, and the orders are assigned to the first driver who accepts them.

What is the typical size of the orders that drivers receive through Deliver?

The orders through Deliver are usually much larger compared to other food delivery services, ranging between two and four hundred dollars, with some as large as nine hundred dollars.

How does the payment structure work for drivers using Deliver?

Drivers are paid a delivery fee, which can range from seven dollars to more depending on the distance, and tips, which can be substantial due to the high value of the orders.

What are the benefits of using Deliver to start a driving day?

Using Deliver can be a great way to start a day with a large amount of income, as orders typically come in early in the morning and can pay between 30 to 40 dollars, including delivery fee and tip.

What additional payment do drivers receive if a restaurant takes a long time to prepare the order?

If the restaurant takes a long time to prepare the order, Deliver gives drivers an additional five dollars for waiting, without the need to request it.

How easy is it to get in contact with a real person for support while using Deliver?

It is very easy and quick to get in contact with a real person for support through phone call or text message, which is a significant advantage over other apps.

What is the cost for a background check when signing up for Deliver?

The cost for a background check when signing up for Deliver is about 25 dollars, which drivers have to pay themselves.

What are the drawbacks of the order acceptance system in Deliver?

The drawbacks include the need to constantly monitor the app to quickly accept orders as they are sent out to all active drivers, which can lead to missed opportunities if the driver is not fast enough.

What are the issues with the catering bags provided by Deliver?

The catering bags provided by Deliver are not of high quality; they are thin, the zippers can break easily, and they do not offer great thermal protection for the food.

Why might a driver sometimes not have direct contact information for the person receiving the delivery?

Sometimes drivers do not have direct contact information for the recipient because the deliveries are often made to businesses or offices where the specific recipient or room number may not be provided.