The jobs most likely affected by AI | The Business | ABC News
TLDRAI is poised to transform the workforce, with Goldman Sachs predicting a 1.5% productivity increase globally. While AI may create 69 million jobs, it could also displace 83 million in the next five years. Jobs in Australia like telemarketers, educators, and insurance workers may be significantly impacted. However, AI is not expected to replace jobs entirely but rather to automate mundane tasks, enhancing productivity and allowing workers to focus on more creative and innovative aspects.
Takeaways
- 📉 Australia's productivity has declined by 3.5% despite a record number of people in jobs, highlighting a productivity problem in the economy.
- 🤖 Proponents of AI believe it can assist with menial, routine, and administrative tasks, freeing up workers to focus on other activities.
- 🚀 AI is expected to create new jobs, similar to past technological revolutions, with Goldman Sachs predicting a 1.5% increase in global productivity and a $10 trillion GDP boost.
- 🔍 Statista analysis suggests AI could create 69 million jobs but also potentially eliminate 83 million in the next five years.
- 🏆 Mandala has identified the top 10 jobs in Australia most likely to be impacted by AI, including telemarketers, educators, insurance workers, judges, and clerks.
- 📚 The report author believes jobs won't be entirely replaced by AI, but rather certain tasks within them will be altered, not signaling the end of those jobs.
- 👩💼 Accountant Fiona Dixon's team exemplifies AI's impact, saving 2,700 hours in six months by automating quarterly report creation.
- 🤔 While 31% of Australian bosses think AI will improve productivity, 16% believe it will reduce headcount, and nearly 50% of workers are concerned about job replacement by AI.
- 🌀 The shift and transformation of roles due to AI is inevitable, but it can enhance creativity and innovation in job functions.
- 📞 Call centers are expected to be major adopters of AI technology, improving understanding and interaction with humans to the point of being indistinguishable from human communication.
Q & A
What is the current issue with productivity in Australia despite a record number of people in jobs?
-The productivity in Australia, which is measured by what we produce for a given amount of hours worked, has slumped three and a half percent in the year to March. This indicates a productivity problem in the economy.
What is the potential impact of AI on menial, routine, and administrative tasks?
-AI has the potential to assist with menial, routine, and administrative tasks, freeing up workers to engage in other activities. This is similar to the impact of technological revolutions in the past, where new jobs were created, some jobs disappeared, and others became more productive.
What does the AI tools modeling by Goldman Sachs predict for global productivity?
-The AI tools modeling by Goldman Sachs predicts that AI will deliver a 1.5% lift in productivity across the global workforce in the next decade, contributing to a 7% rise in GDP worth more than 10 trillion dollars to the world's economy.
How many jobs existed in 1940 that don't exist today?
-Around 60% of today's jobs did not exist in 1940, illustrating the impact of innovation and technological advancements on job creation.
What does the analysis by Statista reveal about the impact of AI on job creation and displacement?
-Statista's analysis reveals that while AI could lead to the creation of an estimated 69 million jobs, it could also result in the disappearance of 83 million jobs in the next five years.
Which jobs in Australia are most likely to be impacted by AI according to Mandala?
-Mandala has identified the top 10 jobs in Australia most likely to be impacted by AI, which include telemarketers, educators, people working in insurance, judges, and their clerks.
What is the report author's view on the complete replacement of jobs by AI?
-The report author does not believe that jobs will be entirely replaced by AI. Instead, some tasks involved in these jobs will be affected, but not necessarily leading to the end of work or the end of those jobs.
How has AI impacted the work of accountant Fiona Dixon's team?
-AI has significantly reduced the time taken to create quarterly reports for clients by Fiona Dixon's team. Previously, this task took two weeks every quarter and involved three or four staff members. Now, it is completed overnight, saving approximately 2,700 hours in the last six months.
What benefits have arisen from the use of AI in Fiona Dixon's team?
-The use of AI has allowed Fiona Dixon's team to handle more tasks and focus more on technical and client service aspects. The AI co-pilot handles low-level tasks and common problems, such as scaffolding new code and APIs.
What do Australian bosses think about the impact of AI on productivity and job displacement?
-A Microsoft survey found that 31% of Australian bosses believe AI will lead to better productivity, while 16% think it will reduce headcount. However, nearly 50% of workers are worried that AI will replace their jobs.
How might AI change the call center industry?
-Call centers are likely to be one of the biggest adopters of AI technology. With AI's improved understanding of human language, it can now respond more naturally in conversations. In some cases, customers may not even realize they are interacting with a robot.
Outlines
🚀 Productivity Challenges and AI's Potential Impact
The paragraph discusses the current productivity challenges faced by Australia, despite a high employment rate. It highlights the decline in productivity and emphasizes the service-based nature of most jobs. The proponents of AI argue that it can improve efficiency by taking over menial and routine tasks, thus freeing up workers for other roles. The script mentions a Goldman Sachs prediction that AI could increase global workforce productivity by 1.5% and contribute to a 7% rise in GDP. It also notes that while AI may create jobs, it could displace 83 million jobs in the next five years. The paragraph concludes by suggesting that AI will not entirely replace jobs but will change the nature of work, with a focus on more creative and innovative tasks.
Mindmap
Keywords
AI
Productivity
Services
Technological Revolution
Job Creation
Telemarketers
Educators
Insurance
Judges and Clerks
Boring Work
GitHub Copilot
Call Centers
Highlights
The world is experiencing a technical revolution with AI.
Despite record employment, Australia's productivity has dropped significantly.
AI proponents argue it can handle menial and routine tasks, freeing up human workers for other activities.
Goldman Sachs predicts AI will increase global workforce productivity by 1.5% in the next decade.
AI is expected to contribute to a 7% rise in GDP, adding over 10 trillion dollars to the world's economy.
Historically, innovation has led to job creation, with 60% of current jobs not existing in 1940.
Statista analysis suggests AI could create 69 million jobs while eliminating 83 million others in the next five years.
Mandala identifies the top 10 jobs in Australia most likely to be impacted by AI.
AI is not expected to replace jobs entirely but rather some tasks involved in them.
Accountant Fiona Dixon's team uses AI to automate time-consuming tasks like quarterly reporting.
AI has saved Fiona's team approximately 2,700 hours in the past six months.
AI allows employees to focus more on technical and client service aspects of their roles.
Microsoft survey indicates 31% of Australian bosses believe AI will improve productivity.
16% of bosses think AI will reduce headcount, while 50% of workers worry about job replacement.
Call centers are expected to be major adopters of AI technology.
AI advancements aim to eliminate boring work and enhance creativity and innovation.