ISO Consultant: Karir Bergengsi dengan Penghasilan Tinggi - Podcast MBO Eps 1

Summary

In this podcast episode, Fadila from PT Mitra Budaya Optima (MBO) discusses the role of an ISO Consultant (Management System Associate/MSA) with Pak Putro, a senior MSA and Project Manager at MBO. They explore the responsibilities of an MSA, including delivering ISO standards, client implementation, and the need for travel across Indonesia. Pak Putro also highlights MBO's comprehensive onboarding, mentoring, and continuous learning opportunities for MSAs. Challenges such as managing deadlines and overthinking are discussed, along with career progression paths in both leadership and expertise roles within MBO and the broader consulting field.

Takeaways

• 😀 An ISO Consultant (Management System Associate, MSA) helps organizations implement ISO standards to achieve certification.
• 😀 MSAs are responsible for delivering ISO standards, monitoring client implementation, and preparing for client meetings.
• 😀 The role requires frequent travel across Indonesia, making stamina and time management crucial for success.
• 😀 MSAs must understand the ISO standards deeply to support organizations in their certification process effectively.
• 😀 Deadlines are a major challenge in the role, and MBO uses weekly check-ins to help MSAs stay on track.
• 😀 Overthinking is a common challenge for MSAs, and learning how to manage stress and stay focused is essential.
• 😀 Proactiveness is key to success as an MSA; waiting for problems to arise before acting is not effective.
• 😀 MBO offers an extensive onboarding process, including training and assessments to prepare new MSAs for their role.
• 😀 Regular mentoring and sharing sessions help MSAs develop their skills and deepen their understanding of ISO standards.
• 😀 Career progression within MBO includes opportunities for leadership roles or specialization as an expert in ISO consulting.
• 😀 External opportunities for MSAs are abundant, with roles available as internal auditors, project managers, or consultants in various industries.

Q & A

What is the role of an ISO Consultant or Management System Associate (MSA)?

The primary role of an ISO Consultant or MSA is to help organizations implement ISO standards. They are responsible for delivering knowledge about ISO requirements, monitoring the implementation of these standards, preparing for meetings, and ensuring the organization's processes align with certification standards. They often travel to client locations across Indonesia to provide on-site support.

What are the key responsibilities of an MSA in PT Mitra Berdaya Optima?

The main responsibilities of an MSA include delivering ISO standards to clients, monitoring the implementation of these standards, preparing materials for meetings, and managing client relationships. MSAs also need to travel to various locations and manage their personal stamina for effective work execution.

How does PT Mitra Berdaya Optima prepare new MSAs to understand ISO standards?

PT Mitra Berdaya Optima has a structured onboarding process for new MSAs. This includes providing a comprehensive curriculum on ISO standards, conducting assessments to ensure understanding, and offering mentoring and coaching. New MSAs also undergo observation during project meetings to gain hands-on experience before working with clients independently.

What challenges do MSAs typically face in their role?

The most common challenges faced by MSAs are tight deadlines, managing overthinking, and maintaining proactive communication. MSAs often need to manage multiple tasks under pressure, and overthinking can hinder their decision-making. Time management and proactive behavior are key to overcoming these challenges.

What is the importance of time management and how is it addressed at PT Mitra Berdaya Optima?

Time management is crucial for MSAs, especially when handling multiple client projects. PT Mitra Berdaya Optima addresses this by implementing regular checkpoints to ensure progress stays on track and issues are identified early. MSAs are also trained to manage their personal stamina and time effectively during travel and project work.

What is the significance of overthinking in an MSA’s role, and how can it be managed?

Overthinking can lead to unnecessary stress and delays in decision-making. MSAs are encouraged to manage overthinking by focusing on their competencies, seeking support when needed, and avoiding perfectionism. Proactive communication and sharing concerns with senior team members are also ways to reduce overthinking.

What are the career progression opportunities for MSAs at PT Mitra Berdaya Optima?

Career progression for MSAs at PT Mitra Berdaya Optima includes two main tracks: the management track and the expertise track. The management track focuses on leadership roles, such as Project Manager, while the expertise track allows MSAs to specialize further in ISO standards and become experts in their field. Both tracks offer opportunities for advancement and leadership roles within the company.

Can an MSA specialize in a particular area of ISO standards?

Yes, MSAs can specialize in specific areas of ISO standards over time. As they gain experience and deepen their expertise, they can choose to focus on areas such as internal auditing, project management, or advising organizations on ISO implementation. Specialization can also lead to roles like internal auditor or external consultant.

How does PT Mitra Berdaya Optima support the professional development of MSAs?

PT Mitra Berdaya Optima supports the professional development of MSAs through continuous learning and regular sharing sessions. MSAs have access to a structured onboarding program, mentoring from senior professionals, and internal discussions that help deepen their knowledge. They are also encouraged to take part in regular assessments to ensure they are prepared for client-facing roles.

What are some of the key qualities an MSA must possess to be successful?

To be successful, an MSA must be proactive, possess strong analytical thinking skills, and have the ability to manage time effectively. They should also be open to learning, adaptable, and able to handle stress, especially when faced with tight deadlines. Good communication skills are essential for interacting with clients and senior team members.