Speak English At The Hotel!🏨 Hotel vocabulary + expressions

POC English
16 Jan 202413:19

Summary

TLDRIn this POC English lesson, Maddie teaches essential phrases for traveling and communicating in English at hotels. The video covers vocabulary for different types of accommodations, including hotels, hostels, B&Bs, and resorts. It guides viewers through the process of making a reservation, checking in, reporting issues, and checking out. Engaging dialogues illustrate real-life scenarios, and Maddie offers a free Ultimate English book for subscribers, summarizing lessons from her YouTube channel.

Takeaways

  • πŸ˜€ Maddie from POC English teaches how to speak English while traveling and staying at hotels.
  • 🏨 The term 'vacation' refers to a period of free time when one can travel or relax.
  • πŸ—£οΈ 'Go on a vacation' is the correct phrase to use when talking about taking time off for leisure.
  • 🏨 'Accommodation' is a general term for any place where you can stay or live while traveling.
  • 🏨 Different types of accommodations include hotels, hostels, B&Bs, motels, and resorts.
  • πŸ’¬ When booking a room, it's important to consider the type of room and facilities such as pool access or gym.
  • πŸ“ž The process of securing a room at a hotel is called 'making a reservation'.
  • πŸ”‘ 'Check-in' is the term used when you arrive at the hotel and 'check-out' is when you leave.
  • βš™οΈ If there are issues with the room, such as the air conditioning, it's important to report the problem to hotel staff.
  • πŸ’³ 'Check-out' involves settling the bill and potentially arranging services like a taxi upon departure.

Q & A

  • What is the first word introduced in the lesson and what does it mean?

    -The first word introduced in the lesson is 'vacation,' which refers to a period of time when one does not have to go to school or work and has free time to travel or stay at home.

  • What is the correct verb to use when talking about taking time off for leisure?

    -The correct verb to use when referring to taking time off for leisure is 'go on a vacation.'

  • What are the different types of accommodations discussed in the script?

    -The script discusses various types of accommodations including hotels, hostels, B&Bs (bed and breakfasts), motels, and resorts.

  • How does the script differentiate between a hostel and a hotel?

    -A hostel is described as a budget-friendly accommodation option that may have shared rooms and shared bathrooms, making it cheaper than hotels. A hotel, on the other hand, usually offers private rooms and is often more expensive.

  • What is the difference between a B&B and a hostel as explained in the script?

    -A B&B (bed and breakfast) is similar to a hostel but typically includes breakfast in the price and may offer private rooms and bathrooms, while a hostel usually has shared rooms and shared bathrooms.

  • What is the primary purpose of a motel according to the script?

    -A motel is primarily designed for travelers who want to park their car right next to their room, often consisting of individual units with parking spots in front.

  • What does the term 'check in' refer to in the context of the script?

    -In the context of the script, 'check in' refers to the process of arriving at a hotel, presenting identification, receiving a room key, and being directed to one's room.

  • How does one express that they have a reservation at a hotel as per the script?

    -To express that one has a reservation at a hotel, one should say 'I have a reservation under the name [your name].'

  • What is the term used when leaving a hotel after your stay?

    -The term used when leaving a hotel after your stay is 'check out.'

  • What is the importance of making a reservation before traveling as highlighted in the script?

    -Making a reservation before traveling is important because it ensures that you have a place to stay and can sometimes result in cheaper rates, especially if the booking is made in advance.

  • How does the script suggest handling issues with your room during your stay?

    -The script suggests reporting any room issues to the front desk, where they will apologize for the inconvenience and arrange for a solution, such as sending someone to fix the issue or providing additional amenities like a fan.

Outlines

00:00

🌍 Traveling and Hotel English

The paragraph introduces the topic of traveling and the importance of knowing English when staying at hotels. It begins with a vocabulary lesson on the word 'vacation' and its usage through examples. The script continues with a dialogue discussing different types of accommodations like hotels, hostels, B&Bs, and motels, highlighting their features and suitability for travelers. The focus is on the necessity of finding good accommodation and the language used to describe and book them.

05:02

πŸ“ž Booking a Room and Checking In

This section demonstrates how to book a hotel room over the phone, including the types of rooms and facilities one might inquire about, such as a pool or gym access. It explains the inclusion of complimentary breakfast and the process of checking in at a hotel. The dialogues provide practical examples of how to communicate with hotel staff, present necessary documents, receive room keys, and ask for additional information like Wi-Fi passwords and breakfast times.

10:03

πŸ“± Dealing with Room Issues and Checking Out

The final paragraph covers how to report problems with a hotel room, such as a non-functioning air conditioning unit, and how the hotel staff responds to such issues. It also outlines the process of checking out, which includes settling the bill and arranging additional services like a taxi. The script emphasizes the importance of clear communication with hotel staff to ensure a comfortable and satisfactory stay.

Mindmap

Keywords

πŸ’‘Traveling

Traveling refers to the act of moving from one place to another, often for leisure or business purposes. In the context of the video, traveling is the central theme as it discusses various aspects of traveling and staying at hotels while using English as a communication tool. An example from the script is 'we're going to talk about traveling and speaking English at the hotel'.

πŸ’‘Vacation

A vacation is a period of time spent relaxing or enjoying leisure activities, often away from home or in a different environment. The video uses the term 'vacation' to introduce the concept of taking time off and the related English phrases, such as 'we're going on a two-week vacation to Barcelona'.

πŸ’‘Accommodation

Accommodation refers to a place where a person can stay during their travels or temporary stay. The script discusses different types of accommodations, emphasizing the importance of finding good accommodation while traveling. It is used in the dialogue 'finding good accommodation is very important'.

πŸ’‘Hotel

A hotel is a type of accommodation that provides paid lodging on a short-term basis. The video script mentions hotels as a common choice for travelers and discusses the process of booking a room, as in 'you want to stay in an accommodation. A hotel is where you usually stay when you travel'.

πŸ’‘Hostel

A hostel is a budget accommodation option often featuring shared rooms and facilities. The script contrasts hostels with hotels, highlighting the cost-saving aspect of hostels but also the shared nature of the rooms and bathrooms, as in 'a hostel is a budget friendly accommodation'.

πŸ’‘B&B

B&B stands for 'bed and breakfast,' a type of accommodation that typically includes an overnight stay and a breakfast meal. The video script describes B&Bs as an alternative to hotels, often offering a more personal experience, as in 'you can stay in a B&B'.

πŸ’‘Motel

A motel is a type of hotel designed for motorists, typically having direct access to individual rooms from the parking area. The script differentiates motels from other types of accommodations by emphasizing the convenience of parking, as in 'a motel is basically a hotel where you can park your car right next to your place'.

πŸ’‘Resort

A resort is a place used for relaxation or recreation, often having facilities for various activities. The video script includes resorts in the discussion of different accommodation types, emphasizing the amenities and recreational activities available, as in 'these areas are called resorts'.

πŸ’‘Reservation

A reservation is a booking made in advance for accommodation, transportation, or services. The script uses 'reservation' in the context of booking a room at a hotel, as in 'I'd like to book a room at your hotel' and 'have you made a reservation yet?'.

πŸ’‘Check-in

Check-in is the process of registering as a guest at a hotel or other types of accommodation upon arrival. The video script describes the check-in process, where the guest presents their documents and receives a room key, as in 'I have a reservation under the name Maddie and I'd like to check in'.

πŸ’‘Check-out

Check-out is the process of leaving an accommodation and settling the bill. The script mentions check-out as the final step in the hotel stay, as in 'I'm in room 204 and I'd like to check out'.

Highlights

Introduction to the concept of 'vacation' and its usage in a sentence.

Explanation of the verb 'go on a vacation' and its application in different contexts.

Dialogue illustrating a conversation about vacation plans, including preferences for accommodations.

Discussion on the importance of finding good accommodation and the variety of options available.

Definition and explanation of the term 'hotel' as a type of accommodation.

Introduction to 'hostel' as a budget-friendly accommodation option with shared facilities.

Description of 'B&B' or 'bed and breakfast' as an alternative to hotels, including what's included.

Explanation of 'motel' as a type of accommodation with parking convenience.

Introduction to 'resorts' as comprehensive facilities for relaxation and recreation.

Usage of the verb 'stay' in relation to different types of accommodations.

Process of booking a room at a hotel, including the conversation and necessary details.

Explanation of the term 'check in' and the procedure at the hotel front desk.

Guidance on how to report a problem with the room during a hotel stay.

Process of checking out from a hotel, including settling the bill and additional services.

Offer of a free 'Ultimate English Book' containing summaries of all YouTube lessons for subscribers.

Encouragement for viewers to like, subscribe, and engage with the content for further learning.

Transcripts

play00:00

do you like traveling if so let's learn

play00:03

how to speak English at the

play00:07

hotel hello my name is Maddie from POC

play00:10

English and in this lesson we're going

play00:12

to talk about traveling and speaking

play00:14

English at the hotel first of all let's

play00:17

start with a word now I will tell you

play00:20

the meaning of this word and I want you

play00:22

to guess what the word is ready let's go

play00:26

what do we call a time when you don't

play00:29

have to to school or to work and you

play00:32

have free time and you can do whatever

play00:34

you want traveling or staying at home

play00:40

hm what a vacation that's right look at

play00:43

this example we're going on a two we

play00:46

vacation to

play00:48

Barcelona we're going on a twoe vacation

play00:52

to Barcelona what's the verb

play00:55

here go on go on a vacation remember for

play01:00

that go on a vacation I'm going on a

play01:03

vacation to Japan are you going on a

play01:06

vacation this summer no we want to go on

play01:08

a vacation but before we do that let's

play01:11

look at the dialogue hey are you going

play01:13

on a vacation this summer I'm not sure

play01:16

yet I might go to Barcelona for a few

play01:19

days Barcelona is so crowded in summer

play01:22

it'll be hard to find a good hotel I was

play01:25

thinking about a B&B or a hostel uh I

play01:28

don't like hostels

play01:30

I like staying in a five-star hotel near

play01:33

the beach yeah I'd do the same if I had

play01:36

a rich dad like you excuse me I mean

play01:39

that's a great idea uh have you made a

play01:41

reservation yet oh not yet but I should

play01:44

it'll be cheaper if I book a room in

play01:46

advance interesting dialogue right now

play01:49

when you want to travel somewhere what

play01:52

is the first thing you need to think

play01:54

about well getting there of course but

play01:56

when you get there where do you want to

play01:59

stay you want to stay in an

play02:02

accommodation

play02:04

accommodation accommodation is any place

play02:07

where you can stay or live when

play02:09

traveling finding good accommodation is

play02:12

very important right now we have many

play02:15

different kinds of accommodation but the

play02:17

most common one is a hotel a hotel is

play02:21

where you usually stay when you travel

play02:23

but sometimes hotels can be expensive so

play02:27

what other options do we have you can

play02:30

stay in a hostel a hostel a hostel is a

play02:34

budget friendly accommodation you may

play02:36

not pay as much for a hostel as you may

play02:39

pay for a hotel but a hostel may have

play02:43

shared rooms that means you may have to

play02:46

share a room with another person or if

play02:49

the room is not shared usually the

play02:52

bathroom is shared so you don't get your

play02:54

own private bathroom and that's why a

play02:57

hostel is cheaper right but what other

play03:00

options do we have you can stay in a BNB

play03:04

a BNB bed and breakfast a BNB is very

play03:08

similar to a hostel usually in a BNB you

play03:11

spend a night and the next morning you

play03:13

have breakfast so they serve breakfast

play03:15

for you breakfast is included in a B&B

play03:18

and yes sometimes they are cheaper than

play03:20

hotels and yes you may get your own

play03:23

private room and private bathroom the

play03:25

next alternative is a motel now what's

play03:28

the difference between a Motel a B&B a

play03:31

hotel what's a motel a motel is

play03:33

basically a hotel where you can park

play03:36

your car right next to your place so it

play03:39

is not like a huge building no it's an

play03:42

area of houses with parking spots where

play03:46

you can park your car in front of your

play03:48

house and then walk in that's a motel

play03:50

now sometimes you may travel somewhere

play03:52

in an area with a lot of facilities

play03:56

there are rooms to stay there are

play03:58

swimming pools there are Spas gym lots

play04:02

of recreational activities a tennis

play04:04

court now these areas are called

play04:08

Resorts Resorts usually places for

play04:11

relaxation and everything is close by

play04:14

now what is the verb we use with

play04:17

accommodation Stay Stay look at this

play04:21

sentence we're

play04:23

staying a hotel near the beach huh at or

play04:29

in

play04:30

hm look at this one we're staying the

play04:34

Hilton

play04:35

Hotel at the Hilton hotel in the Hilton

play04:39

hotel which one if you are speaking in

play04:42

general that means you are not

play04:44

specifying the name of the accommodation

play04:47

use in stay in a hotel stay in a motel

play04:52

stay in a hostel but if you are

play04:55

specifying the name of the place or some

play04:58

details about the place go with at stay

play05:01

at stay at Hilton hotel stay at motel

play05:06

Rio all right now that we know what type

play05:08

of accommodation we have or we want to

play05:10

have what's the next step hm we need to

play05:14

make a call and book a room or make a

play05:19

reservation book a room make a

play05:22

reservation we have to do this right now

play05:25

I want to call a hotel and then we're

play05:27

going to listen to a conversation and

play05:29

see how I'm going to book a room

play05:34

ready all right let's

play05:37

go uh hello I'd like to book a room at

play05:41

your hotel please good afternoon of

play05:43

course what type of room are you looking

play05:45

for I'm interested in a double room for

play05:47

two people great would you like a room

play05:49

with specific facilities like pool or

play05:51

gym access yes a room with access to the

play05:55

pool would be wonderful does the room

play05:57

come with uh breakfast included all our

play06:00

double rooms have pool access and yes

play06:02

they come with complimentary breakfast

play06:05

that sounds perfect could you also let

play06:07

me know if there is Wi-Fi available

play06:10

absolutely we offer free Wi-Fi in all

play06:13

our rooms and public areas fantastic I'd

play06:17

like to book the room for this weekend

play06:19

please certainly uh may I have your name

play06:21

and contact information to reserve the

play06:23

room yes my name is mie and my contact

play06:26

number is 333 44455 five thank you

play06:30

Maddie uh we look forward to welcoming

play06:32

you this weekend great thanks now I have

play06:35

a few questions why did I make this

play06:38

phone call I wanted to book a room or

play06:44

make a reservation now what kind of room

play06:48

did I book hm single or double a double

play06:52

room for two people we talked about

play06:55

facilities what two facilities did we

play06:58

talk about

play07:00

swimming pool and gym was breakfast

play07:04

included yes they had complimentary

play07:08

breakfast what is compliment breakfast

play07:11

that means breakfast is included in the

play07:13

price of accommodation so you don't have

play07:16

to pay for breakfast it's complimentary

play07:19

breakfast okay now that we have booked

play07:21

the hotel what's the next thing to do we

play07:25

have to pack our bags and travel right

play07:28

now when we get to the hotel we should

play07:31

present our documents take the keys and

play07:34

go to our room this process is called to

play07:37

check in check in to a hotel are you

play07:42

ready to go to the hotel with me and

play07:44

check in let's go good afternoon I have

play07:48

a reservation under the name Maddie and

play07:50

I'd like to check in good afternoon

play07:52

Maddie let me pull up your

play07:54

reservation ah here it is could I please

play07:57

see your ID or credit card for

play07:59

verification oh of course uh here they

play08:02

are thank you um everything seems in

play08:05

order you've booked a double room with

play08:07

pool access is that correct yes that's

play08:10

right great your room is ready for you

play08:14

uh here's your room key you are in room

play08:16

204 on the second floor the elevators

play08:19

are just to your left thank you could

play08:22

you also tell me what time breakfast is

play08:24

served certainly breakfast is served

play08:26

from 7:00 a.m. to 10:00 a.m. in the

play08:29

dining area on the ground flooor perfect

play08:32

and could you please remind me of the

play08:34

Wi-Fi password absolutely the Wi-Fi

play08:37

password is hotel guest 123 oh great

play08:40

thanks for your help you're welcome and

play08:43

if you have any questions feel free to

play08:45

contact the front desk anytime you want

play08:47

enjoy your stay when you have booked a

play08:50

room or in general when you have booked

play08:52

something for example a table for two at

play08:55

a very good restaurant when you get

play08:57

there you should say

play08:59

that I have a reservation under the name

play09:03

and then state your name my name is

play09:05

Maddie I booked and I reserved with my

play09:08

name so when I get there I should say I

play09:10

have a reservation for a room under the

play09:13

name Maddie now when you state your name

play09:16

what does the front desk clerk do they

play09:20

pull up your reservation that means they

play09:23

check the hotel system to find your

play09:26

reservation and I wanted to know about

play09:28

the time during which breakfast is

play09:32

served so I asked this question when is

play09:35

breakfast served and he replied

play09:38

breakfast is served from 2 from 7 to 9:

play09:44

from 8 to 10: now let's go to the next

play09:46

step I take the keys I go to my room I

play09:49

open the door and I enter the room at

play09:52

which point I see huh there is something

play09:56

wrong with my room what should I do

play09:59

there was a problem and I should report

play10:02

the problem let me show you

play10:05

how it doesn't

play10:10

work hello this is Maddie in room 204

play10:14

I'm calling to report a problem with my

play10:15

room good afternoon mdy I'm sorry to

play10:18

hear that what seems to be the issue the

play10:20

air conditioning isn't working and it's

play10:22

quite warm in here I apologize for that

play10:25

inconvenience we'll send someone to look

play10:27

at it right away in the meantime would

play10:30

you like a fan brought up to your room

play10:32

yes please that would be helpful all

play10:35

right I'll arrange for a fan to be sent

play10:37

to your room immediately is there

play10:40

anything else I can assist you with ah

play10:42

no that's all for now thank you for your

play10:44

quick response you're welcome and again

play10:47

we apologize for the discomfort if you

play10:50

have any other issues or need further

play10:52

assistance please don't hesitate to call

play10:54

us again certainly thanks after you

play10:57

finished your stay

play10:59

it is time to leave the Hotel this

play11:03

process is called check out what was

play11:07

entering the hotel called check in and

play11:10

what is leaving the hotel called check

play11:12

out now it is time to check out let's

play11:15

look at this dialogue good morning I'm

play11:18

in room 204 and I'd like to check out

play11:20

please good morning I hope you've

play11:22

enjoyed your stay let me pull up your

play11:24

room

play11:25

details yes thank you everything was

play11:29

Pleasant great to hear uh just to

play11:31

confirm did you use any of the paid

play11:33

services like the hotel mini bar uh no I

play11:36

didn't use any of those Services all

play11:39

right your total comes to

play11:42

$1,000 how would you like to settle the

play11:44

bill I'll pay with my credit card uh

play11:46

perfect uh please tap your card

play11:49

here excellent and here's your receipt

play11:53

oh thank you and could you please call a

play11:55

taxi for me of course I'll arrange that

play11:58

right now please please have a seat

play12:00

thank you for your help it's our

play12:01

pleasure we hope to see you again soon

play12:04

and that's it guys in this lesson we

play12:06

learned how to call and book a room or

play12:09

make a reservation how to show up and

play12:12

check in how to report a problem and how

play12:16

to check out and we saw a lot of

play12:18

interesting dialogues and we learned a

play12:20

lot of phrases now do you want to have

play12:22

all of these phrases in a single PDF

play12:25

file and not just the phrases of this

play12:28

lesson do you want to have the summary

play12:30

of all of my videos on my YouTube

play12:32

channel since day one you can download

play12:35

My ultimate English book now this book

play12:38

contains more than 500 pages of lesson

play12:41

summaries of all of my YouTube videos

play12:44

and it is totally free for my YouTube

play12:46

subscribers that is my gift to you but

play12:49

how can you get it simply click on the

play12:52

link above my head go to my website type

play12:54

in your name email address your country

play12:57

and click download

play12:59

you will receive the book in your email

play13:01

I hope youve enjoyed this lesson don't

play13:03

forget to give this video a thumbs up

play13:04

and if you're new to my channel make

play13:06

sure you subscribe see

play13:09

[Music]

play13:17

you

Rate This
β˜…
β˜…
β˜…
β˜…
β˜…

5.0 / 5 (0 votes)

Related Tags
English LearningTravel EnglishHotel VocabularyDialogue PracticeAccommodation TypesBooking ProcessCheck-inCheck-outComplimentary BreakfastProblem Reporting