Como começar na estética com R$1.000 e lucrar até R$5.000 por mês

Summary

In this video, the speaker discusses key strategies for growing a business through WhatsApp. They highlight the importance of using effective sales scripts, providing exceptional customer experiences, and investing in targeted advertising. The speaker emphasizes starting small with ads and gradually scaling up while ensuring a strong foundation in customer service and communication. They also offer further learning opportunities through a course, encouraging viewers to engage and share feedback. This content is ideal for entrepreneurs looking to accelerate their business growth and optimize their WhatsApp communication strategy.

Takeaways

• 😀 Focus on delivering exceptional customer service to increase customer retention, regardless of where your business operates.
• 😀 Providing a great experience for your customers is key to making them return, whether you're working from home or at their location.
• 😀 Investing in paid ads (e.g., R$ 6 per day) is crucial to accelerate business growth and not wait for clients to come to you.
• 😀 Start with the basics of advertising and business structuring to see better returns before scaling up your investment.
• 😀 Ensure your business profile is well-structured to reflect professionalism and clarity when attracting customers.
• 😀 Use scripts that are ready-made and easy to apply to streamline communication with potential clients for faster sales.
• 😀 Over delivery—providing more than expected—helps differentiate your service and enhances customer satisfaction.
• 😀 Be strategic with your investments in advertising, and avoid jumping into big expenditures until you’re confident with the basics.
• 😀 Always monitor and adjust your approach based on feedback to improve your services and offerings.
• 😀 Sharing your journey on social media, including engaging with followers, can help build a stronger connection with your audience.

Q & A

What is the focus of the video in terms of business strategies?

The video focuses on key strategies for building and growing a business through WhatsApp, customer experience, and investing in sponsored ads to accelerate growth.

How does the speaker suggest using WhatsApp for business success?

The speaker suggests using pre-made scripts on WhatsApp for communication, which can be copied and pasted to speed up the sales process and ensure consistency in customer service.

What role does customer experience play in business success?

Customer experience is critical for retaining clients. By going above and beyond (overdelivery), businesses can ensure that customers keep coming back, regardless of where the service is provided.

What is meant by 'overdelivery' in the context of customer service?

Overdelivery refers to exceeding customer expectations, providing more value or a better experience than initially promised, which fosters loyalty and repeat business.

Why does the speaker emphasize the need for investment in sponsored ads?

The speaker stresses the importance of paid ads to quickly reach new customers. Without investing in ads, businesses risk stagnating, as customers won't come on their own.

What is the recommended starting budget for ads, according to the speaker?

The speaker recommends starting with a modest budget of R$ 6 per day for sponsored ads, emphasizing that it's important to start small and gradually increase the budget once results are seen.

What advice does the speaker give about structuring the business before investing in ads?

Before investing in ads, the speaker advises that businesses should focus on structuring their profile properly, ensuring everything is well-organized and that they understand what they are doing.

How does the speaker view the relationship between paid ads and organic growth?

The speaker believes that paid ads are essential for accelerating growth, as relying solely on organic methods can be slow. Ads help reach potential customers quickly and effectively.

What is the recommended approach to investing in ads according to the speaker?

The speaker suggests starting with small, manageable investments in ads and avoiding jumping into larger-scale investments without first understanding the basics of the ad platform and its effectiveness.

How does the speaker encourage engagement with the audience outside of the video?

The speaker encourages viewers to provide feedback, take photos, and tag them on Instagram, promoting interaction and fostering a sense of community around the course and business strategies.